This page says what LightDeck aims for, what we know is not there yet, and how to get a proposal signed if the web page does not work for you. It is written plainly on purpose.
We build LightDeck against WCAG 2.1 Level AA. That is the standard we test against and the one we will answer to. We are not claiming we meet it everywhere today. The pages your contractor sends you (proposal, estimate, invoice, receipt) get the most attention, because a customer did not choose this software and should not have to fight it to read a price or sign a job.
What we check on every release: keyboard-only operation and visible focus, screen-reader names and landmarks, text contrast, zoom to 200 percent, reduced motion, and error messages that are announced rather than only colored.
If the online proposal does not work for you, you never have to use it. Ask your contractor for a paper or PDF copy, read it, and sign it on paper or by phone with them. A proposal signed that way counts exactly the same. You can ask at any point, including after you have already started the online version, and it costs nothing.
Your contractor can record that approval in LightDeck themselves, and the record will say it was taken in person rather than through the link, so the history stays honest about how you signed.
If you would rather come to us, email hello@lightdeck.tech or call (859) 403-3303 and we will get you to your contractor and, if it helps, read the document to you. Tell us the link you were sent so we can find the right one.
Email hello@lightdeck.tech or call (859) 403-3303. Say what page you were on, what you were trying to do, and what you use to browse (screen reader, keyboard only, magnification, voice control). LightDeck is run by one person, so there is no support desk and no guaranteed response time. What we can promise is the order: accessibility mail is answered before feature work, and the answer tells you either that it is fixed or how to get around it in the meantime. If it is blocking you from signing something, say so and we will get you a copy you can sign another way that day.
LightDeck, operated by Evening Glow LLC. Email hello@lightdeck.tech. Phone (859) 403-3303.
Our other policies are the Terms of Service, the Privacy Policy, the Refund Policy, and the Homeowner Privacy Notice.
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